All bookings will be treated as provisional and will be held for no longer than 7 days pending receipt of a non-refundable non-transferable deposit of £10 per guest
Full pre-payment is required by 4 weeks prior to your booking date. For bookings less than 4 weeks prior full pre-payment will be required upon confirmation.
Any amendments to a booking must be requested via email to your Christmas Co-ordinator
Minor amendments can be made up to 7 days prior thereafter any amendments cannot be guaranteed
No credit vouchers, refunds or transfers will be given for any deposits or payments made.
We do not accept individual deposits, payments or food pre orders, these must be submitted in one payment / pre order by the party organiser only to avoid any confusion
All prices quoted include VAT at the standard rate
Prices may be subject to alteration without prior notice
If after confirming your booking you would like to increase your guest numbers you can do so, subject to availability
The minimum age requirement to attend our festive party nights and New Years Eve celebrations is 18 years of age. Guests aged 16-18 may attend as part of a company function or with parents/guardians present
Menu pre orders where required must be submitted by 4 weeks prior, after this time the venue may select choices for any unconfirmed
Please notify of us of any special dietary requirements or allergen requirements when completing your menu pre order form
In the event of a function having to be cancelled by the hotel an alternative date will be offered
The hotel reserves the right to amalgamate Christmas events to ensure appropriate guest numbers
We reserve the right to change or cancel advertised entertainment due to circumstances beyond our control
Any additional service or services must be paid for on the night, no credit facilities will be offered
All times shown are subject to approval by local licencing authorities
Large groups will be seated on multiple tables of 8 – 12 guests.
Shared party tables may apply to groups of less than 8 guests (please note this does not apply to Christmas Day bookings)
The management of the hotel reserves the right to refuse entry to the hotel. In addition the hotel reserves the right to charge the organiser, company or individual for any damages caused by unreasonable behaviour
Where special requests are made the hotel will endeavour to accommodate them, however this cannot be guaranteed
A smart / casual dress code is applicable at all events unless otherwise stated
