Cheapest room rates & longer in the spa when booking direct
This includes a range of tasty sandwiches, a selection of miniature cakes, and your choice of tea or coffee. For total indulgence, enjoy our Prosecco Afternoon Tea.
The Terrace Bar & Lounge and also our Thyme at Rowton Restaurant serve afternoon tea from 12pm to 4pm and can be reserved by booked online here.
If you require an airline reservation, a member of the Reception Team will be happy to help assist you. Call 0 from an internal line or 01244 335262 externally.
The closest airport to the hotel is Liverpool John Lennon Airport which is approximately 25.2 miles, or Manchester Airport which is approximately 33.9 Miles.
The beautiful Chester Picturehouse, a brand new city centre cinema has recently opened. It shows arthouse and blockbuster movies in beautiful surroundings. There is also a cinema located at Cheshire Oaks which offers all the latest showings of new releases as well as some classics. To discover what is on and when, please contact them direct on 0871 224 0240.
There are many pubs scattered in and around our neighbouring villages, a member of our Reception Team will be happy to advise and print out driving directions.
The Storyhouse is our local Theatre in Chester. A member of our Reception Team will be happy to print out a listing of shows along with driving directions or help with taxi bookings.
The nearest bank (Lloyds) is located in Boughton which is approximately 2.1 miles away. For specific directions, please contact reception.
We have a limited amount of baby cots and are happy to provide a cot on request. Please let us know if you require a cot on booking and if you will be providing your own bedding or wish to use ours.
Our Terrace Bar & Lounge stocks a fine selection of beverages, wines and spirits. Alternatively, you can sit back and relax with a newspaper and coffee. The Bar is open from 12pm – 9pm for food service.
Breakfast is served in The Thyme Restaurant from 7am until 10am Monday to Friday and 8am -10.30am Saturdays, Sundays and Bank Holidays.
Breakfast times need to be pre-booked with reception pre-arrival or upon check in.
If you wish to have breakfast served in your room, then please call reception / night prior to place your order. In room Breakfast holds a £5 tray charge will be applied to be invoice.
We have free WIFI access all around the hotel. If you experience any difficulties accessing the wireless network, please contact reception.
We have comprehensive Conference and Meeting packages and facilities which you can explore here.
Enterprise Rent-a-Car is located on Sealand Road, Chester, Bumpers Lane and can be contacted on 0800 0147388.
Car Charging is available and is charged at £30 per 24 hours. Please come to reception to gain access and instructions to use a charge point.
We have ample free parking for Spa guests and Hotel guests. Please note that vehicles parked in our car park are done so at the owner’s risk.
Please be assured that everybody at the hotel is dedicated to ensuring that your stay with us is a pleasurable and enjoyable experience. If you require any assistance during your stay please feel free to contact the Duty Manager by calling reception (dial ‘0’).
To allow us to have rooms ready for arriving guests, we ask that you vacate your room by 11am.
If you have booked direct with us you can extend your stay until 12 noon complimentary as a Thank You.
We consider Rowton Hall to be a family venue, however, we request that children should always be supervised.
There are many churches in and around the area with Sunday services. Please contact reception who will be more than happy to advise.
If you require a dentist, please contact reception or if you prefer to contact the dentist directly: Our local NHS dentists are Chester Dental Clinic 01244 350858 and Deva Dental Clinic 01244 377373.
Our Chefs at Rowton Hall are keen for all our guests to feel at home, if you have any dietary requirements then they will be pleased to assist.
It’s not about rules at Rowton Hall. If you arrive late at night, need to leave early or even sleep in, then we will do our best to ensure that you’re not left feeling hungry. We have tried to anticipate some requirements with our room service menu, early breakfast trays and children’s menus, but if you need something out of the ordinary, then simply ask. All dining and menus can be booked and seen here.
Just let reception know your next destination, and they can print onward directions for you along with up-to-date travel news to avoid congestion.
If you feel unwell, please call reception who can contact a doctor for you if necessary. If you wish to contact them directly, the local walk-in doctors 24 hour surgery is Countess of Chester Hospital, which can be contacted via 111.
Rowton Hall is your home from home so we don’t believe in strict dress codes. As long as you’re relaxed and comfortable, we’re happy. We do sometimes have dress codes for events which can be found on their specific FAQS.
To book a wakeup call, please contact reception who can organise this by simply dialling ‘0’.
If you would like to have an email sent to the hotel, then please use reception@rowtonhallhotel.co.uk.
In the event of an emergency please contact reception by Simply dialling ‘0’.
Detailed plans of your escape route are located near your bedroom door. Please make sure that you know the most direct route out to the Fire Point at the front of the hotel, before you retire for the night.
If you discover a fire, please break the clear plastic panel on the nearest call point. Please do not try to tackle a fire yourself.
Please note that by law we are required to test the fire alarm once a week. We do this at 11am every Tuesday and this should last for 10 seconds.
We have several recommended florists. If you would like to place an order, please contact reception and we will happily arrange this for you.
During weekends and busy periods we may need up to 48 hours notice of your requirements.
The closest garage for petrol or diesel is in Rowton (BP). If you require specific dealerships, then reception will be able to source the closest for you.
If there is something you forgot to pack or wish you had, please call reception. We might to be able to supply you from our ‘emergency kit’.
Please note there may be a charge for items.
A hairdryer is provided within the desk or wardrobe in your room. If you require assistance, please contact reception.
We take your health and safety extremely seriously. If you have an accident or have cause for concern, then please let the Duty Manager know at the time.
Please contact reception by dialling ‘0’. We will arrange for some ice to be brought to your room.
Please ask reception if you require an additional key for your room.
Lunch is served in the Terrace Bar & Lounge every day from 12.00 noon.
There is a selection of maps of the local area at reception. The reception team will be happy to print you a map for any other places of interest.
There are plenty of things to do on a rainy day. Reception will be able to advise you according to your preferences! You can view our Top Things to do in Chester here.
To make reservations for our Thyme Restaurant, or another stay in the hotel you are able to do this online. If you require any assistance reception will be more than happy to help. Book dining. Book stays.
We have our Thyme Restaurant and our Terrace Bar which offers a relaxed setting for you to enjoy our home cooked food.
A copy of the menus can be found here.
We are open 7 days a week.
Breakfast: 7am – 10am Monday – Friday, 8am – 10.30am Saturday and Sunday and Bank Holiday.
Morning Coffee: 7am-12noon.
Afternoon Tea: 12noon-4pm (Monday-Sunday).
Dinner: 5:30pm – 9pm each evening.
You will find a safe located in the wardrobe of every bedroom, please use this for all your valuables.
We are extremely proud of our team, all of whom work incredibly hard. Whether working behind the scenes or front of house everyone contributes to make your experience as special as possible. This is why we have introduced a discretionary service charge which will be added to your invoice on check out. The charge will be distributed to all our team members. If you would prefer for this charge to be omitted from your invoice, please just let us know on check out.
All our rooms and public areas are strictly non-smoking. If you wish to smoke, please do so in the designated smoking areas outside.
Should you wish to pre book spa treatments please click here.
Reception can book taxis or chauffeur cars; just let them know your destination and time of departure. (please try and book well in advance).
Telephone charges are calculated with the use of ‘elapsed time’ and ‘distance’ equation based on the time of the day and line usage. Examples of call charges are as follows and are correct at the time of printing (all charges are per minute):
Calls to: 1 Minute Call 5 Minute Call 10 Minute Call
We are pleased to offer you a selection of Freeview and satellite channels which we hope will entertain you. Radio channels are also available through the television.
If you have forgotten to pack your toothbrush or toothpaste, then please ask reception to send them to your room.
Please note there is a charge for this.
Our nearest railway station is Chester, if you require advice on train times then please ask at reception and they will research them for you.
Highlighted below are some of the more frequent requests and those that may be considered to be essential.
Rowton Hall Hotel is an charming country house hotel with extensive gardens. The perfect backdrop for wedding celebrations. If you would like to know more, please view our wedding packages here. You can contact the wedding team by emailing weddings_events@rowtonhallhotel.co.uk.
To access the guest Wi-Fi please login to the ‘Rowton Hotel WiFi’ network.
Follow the on-screen instructions to register and access the internet.
We offer an excellent choice of wines from around the world, if you would like any assistance with a choice then we would be delighted to provide a recommendation.
We are very fortunate to have Chester zoo right on our doorstep, for directions simply ask at reception or use CH2 1EW for your sat nav.
Did you know we sell discounted tickets and Chester Zoo stay packages at reception – please note they need to be purchased 24 hours prior to use to be activated.
View useful information such as check-in/out times, dog friendly areas, booking information, room service details and more.
Escape the hustle and bustle with our Spa Days, Spa Breaks and Memberships, designed to pamper your senses and revitalise your mind and body.
Whatever the occasion, modern British food is at the heart of all our menus, with seasonality and provenance the key ingredients.