Rowton Hall Hotel & Spa Chester Cheshire

Cheapest room rates & longer in the spa when booking directDog friendly hotelLoyalty scheme available across all our hotels

Booking Information

Booking With Us

If you book your stay directly with us, we guarantee to offer you the best rate available (which is always less than the popular hotel booking sites).

If you would like to book a particular room you can select this when placing your booking online. (please see our range of bedrooms here)

If you have any queries please contact the team via the online chat or use the brilliant ‘search’ function at the top of this page, which should take you to the correct webpage.

If your queries are still unanswered please do not hesitate to contact our friendly reservations team by completing the enquiry form below, and they will endeavour to accommodate your request where possible.

Already booked? You can manage your booking easily online. If you fancy adding on a relaxing treatment or perhaps booking a bottle of prosecco to be waiting in your room on arrival then you can do so here.

We apply a service charge to our rooms which helps support our incredible staff directly. Please note a discretionary will be added to your bill. This charge will be wholly distributed to our team members.

Check-In / Out Times

Check in

From 3:00pm

Check out

From 11:00am

(When booking via a third party)

Check out

From 11:00am

(When booking direct)

Early check in: If required we can arrange an early check in from 12:00pm at the earliest, chargeable at £20.00 per bedroom.

Late check out: We can arrange late check out until 2:00pm at the latest, chargeable at £20.00 per bedroom.

Subject to availability, please contact our reservations team to arrange this.

Dog Friendly

We are an extremely dog friendly hotel, there is a small supplement charge of £15.00 per dog, per night which includes a dog bowl and treats in your bedroom on arrival. Dogs are welcome in the main lounge and bar area but are not permitted in the main restaurant. Please note dogs are permitted to stay in any bedroom type.

Opening Times

  • Breakfast: 7am – 9am Weekdays, 8am – 10:30am Weekend & Bank Holidays
  • Lunch / afternoon tea: 12pm – 5pm
  • Dinner: 6pm – 9pm
  • The Spa: 7am – 9pm (Last entry 8pm) Weekdays, 7am – 8pm Weekends (Last entry 7pm)

Please note Children times for swimming are: 9:00am – 11am and 4pm – 6pm. Children must always be accompanied by a responsible adult. Children must be 4 and over to swim.

Electric Car Charging Points

We have 6 electric charging points available they are 7.4 Kw. It’s £30 for 24 hours use of the charging points. Instructions on how to use the electric car charging points and booking is available at reception.

Room Service

  • Room service is available from 11:30am – 9:00pm. To contact room service please dial ‘0’.
  • A selection of sandwiches are available 24 hours.
  • Breakfast is available 7:00am – 9:30am. Please order with reception by 9pm.
  • Please note there is a tray charge of £5.

Cancellation Policy

Cancellation of a booking made via a third party is charged if not cancelled before 12 noon 2 days prior to arrival.

If you book direct you can cancel free of charge up to 12 noon the day prior to arrival.

Advanced Purchase Rates are non refundable or transferable.

spa and leisure chester

Spa FAQ

We offer a range of delegate packages suitable for all budgets.

Spa FAQ
rowton aerial view

A-Z Directory

View our Hotel Directory from A – Z, full of all the information you may need.

A-Z Directory
Tranquil Spa day out in Chester, summer spa day sale

Spa & Leisure Club

Escape the hustle and bustle – to pamper your senses and revitalise your mind and body.

The Spa

Enquire About A Stay

Thank you for your interest in staying at the hotel, if you would like to make a reservation please book online, if you have any queries that have not been answered by exploring our website please complete the below form and a member of our friendly reservations team will respond to your enquiry as possible, we aim to respond to all enquiries within 24 hours.